001 — Overview

Knowledge work,
AI-native.

Twenty years of production-grade document work — from largest vendor to Nuance Communications (Microsoft) to enterprise pharma CRO at scale. B2K translates that precision into AI-native operations that compound — not just iterate.

Try the AI agent Explore services

0⁺

Years operating

Founded 2006 — Nuance, Pearson, Pharma CRO.

0⁺

Dedicated DTP staff

In-house. No subcontracting. No freelancers.

99.5^%

Monthly SLA target

TAT & quality — agreed, measured, reported.

24^×7

Three-shift operations

Round-the-clock — power, network & people always on.

QC rounds every file

Self-check → Senior → QA → QC gate. RCA on all exceptions.

Regulatory submission desk — CTD module binders and a clinical study report under review — Plate i · Frontispiece Twenty years of judgement, in one room.

003 — Agentic AI

Autonomous orchestration
built for enterprise scale.

Most AI deployments optimise individual tasks. B2K designs the connective layer — the architecture that lets data, decisions, and actions flow without friction across your entire operation. The result is compounding output, not linear productivity.

3×

Output velocity

vs baseline manual

20yr

Knowledge base

of operating memory

Zero

Black-box risk

by design

01 Data Ingestion

Structured pipelines that pull from your CRM, ERP, content repositories, and external signals — normalised, validated, and enriched before any agent touches them. Clean data in; reliable decisions out.

CRM sync API connectors Real-time feeds Data validation Enrichment

02 Agentic Orchestration

Specialist agents — each scoped, auditable, and supervised — that reason across your data, coordinate decisions, and trigger downstream workflows without requiring human intervention at every step.

Multi-agent routing Decision chains Human-in-loop Audit trails

03 Growth Outputs

The operational layer where orchestration converts to revenue — personalised outbound sequences, automated reporting, content pipelines, and client delivery workflows running at a scale no headcount can match.

Outbound sequences Pipeline automation Content at scale Revenue reporting

Autonomous Agent Harness · DTP

A document enters; the harness runs preflight, layout, accessibility and QC autonomously; a compliant deliverable exits with a full audit trail.

§ Engage

Want to see how this would land in your workflow?

A 30-minute scoping call. We map your existing process, identify the three highest-leverage agentic points, and tell you honestly whether it's a fit.

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005 — Industries

Where 20 years of knowledge
actually compounds.

Four buyer-side worlds shape everything we build. The systems, the controls, the calibration of judgement — none of them are off-the-shelf.

Global eCTD submission-readiness dashboard

— 04.01

Pharma & Life Sciences

Regulatory dossiers, stability data, pharmacovigilance content, medical writing support. The agencies don't grade on a curve.

eCTD FDA EMA ICH

Open academic title with typeset equations and figures

— 04.02

Publishing & Academic

STM, scholarly, education and trade. From XML-first composition to EPUB 3, with MathML, WCAG accessibility, and rights-clean illustration.

STM K–12 EPUB 3 WCAG AA

Healthcare documentation analytics on a tablet

— 04.03

Healthcare & Data

Transcription, medical coding, AR follow-up, OCR validation, plus voice/data annotation for the model training that powers tomorrow's tools.

HIPAA ICD/CPT ML training

Multilingual desktop-publishing layout in progress

— 04.04

Technology & AdTech

Multimedia adaptation, sub-titling, interactive HTML5 content, online assessment platforms — for global product and education teams.

HTML5 SCORM xAPI

006 — Process

Four steps. No surprises.

Brief

Submit a scope or talk to a specialist. The AI agent drafts an indicative range in 15 seconds; a senior reviewer follows within one business day.

~15 sec · 1 business day

Calibrate

Sample run on representative content. We agree on workflow, QA gates, escalation paths, and SLA targets before any production volume moves.

3 — 7 days

Deliver

Dedicated PM, in-house teams, AI-assisted QA, three delivery shifts. Daily standups, weekly status reports, change-tracked artefacts at every milestone.

Per SLA

Compound

Quarterly review, accuracy audit, glossary refresh, workflow refinement. Engagements only get better — that's why clients stay for decades.

Quarterly · Ongoing

FAQ

Frequently asked questions

What does B2K (Bytes 2 Knowledge) do?

B2K is a production-grade content-services company founded in 2006, delivering pharma DTP, regulatory publishing, multilingual typesetting, academic and STM book prepress, eLearning and healthcare BPO from Erode and Coimbatore, Tamil Nadu, India.

Where is B2K located?

B2K's head office is in Erode with a branch in Coimbatore, Tamil Nadu, India. It operates 24x7 across three shifts and serves clients worldwide.

Who are B2K's clients?

B2K delivers production-grade work for IQVIA, Wolters Kluwer, Oxford and Cambridge University Press, McGraw-Hill, Pearson and Nuance (a Microsoft company), among others, since 2006.

Is B2K actually using AI in production, or just piloting it?

B2K runs autonomous agent harnesses for desktop publishing (preflight, layout, accessibility and QC) under controlled, pharma-grade benchmarking, with human-in-the-loop oversight and a full audit trail on every file.

Knowledge work,
AI-native.

Twenty years of knowledge work.

Autonomous orchestration
built for enterprise scale.

Want to see how this would land in your workflow?

Six service lines.
Four verticals.